We deliver comprehensive IT services for your success.

A Managed Workplace is a fully managed IT workplace in which licences, Microsoft 365, security and support all come from a single source. This gives companies an end-to-end workplace solution that covers all key requirements, from day-to-day operations through to protection. BeSync provides this service as a fixed-price monthly package designed specifically for SMEs in Switzerland – available in the Frontline, Business or Enterprise tiers. Maintenance, monitoring and helpdesk are already included, so you don't have to worry about updates or about coordinating different providers.

The Managed Workplace is billed at a fixed monthly price per user and device. The Frontline package starts from CHF 35.–/month per user, Business from CHF 109.– and Enterprise from CHF 159.–. Additional requirements such as projects or special configurations are transparently invoiced as a separate order. Attractive special terms are available for start-ups and non-profit organisations.

Traditional IT support only reacts once something fails. The Managed Workplace relies on proactive management with ongoing monitoring, automated updates and structured processes. BeSync continuously monitors your systems and resolves many issues before they affect your daily operations. This reduces downtime and makes your IT costs predictable.

Yes, the Managed Workplace is designed for flexible working. With Microsoft 365 (Teams, OneDrive, SharePoint), your employees can work securely from anywhere. For heightened security requirements, virtual desktops with Windows 365 or Azure Virtual Desktop are available, ensuring no data is stored on local devices. Combined with our cloud telephony, your teams are also reachable by phone from anywhere.

BeSync provides support from Monday to Friday (08:00–12:00 and 13:30–17:30) with guaranteed response times depending on the package: Enterprise within 1 hour, Business within 2 hours, Frontline within 8 hours. We resolve incidents via remote maintenance or on-site intervention. Outside office hours, the optional 24/7 Security Operations Center monitors security-critical events. You can create tickets at any time via the customer portal.

Whether hardware is included depends on the add-on selected: you can integrate your existing devices or obtain new ones through our Device-as-a-Service model. This includes procurement, setup, maintenance and replacement in a single monthly rate. This way, you avoid high upfront investments and always work with up-to-date hardware.

The switch to BeSync begins with a workshop in which we jointly define your existing needs and required functions in detail. On this basis, we implement the Managed Workplace in a structured way and without interrupting your operations – we take over devices, accounts and data step by step. During onboarding, you have a dedicated point of contact, and your productive systems remain available throughout.

The fixed price includes all ongoing services relating to your workplace: operation, monitoring, updates, support and security features according to the package. Only clearly separable projects and special requirements are invoiced separately – such as employee on-/offboarding, relocations, larger migrations or special configurations. We discuss these in advance and issue them as a transparent order, so there are no surprises on the invoice.